cant refund and accidentally purcased app

i would like a refund. i accidentally downloaded an app called "movira". and payment went to something called "zotlo". the payment is in my card history but not in my cloud history. so i cant see it in a refund window aswell, the app shows up in download history but as an free app. first transaction was in 1st of october. then 4th october and 5th november. the last two were 34.99$, the first was 0.50$. so i cannot refund of cancel it therefor i blocked the card. i mean, it doesn't show up anywhere, just in card's transaction history, and keeps taking my money. i dont know what else can i do. please help me out.