User level: Level 1 (4 points)I am a user of a iPhone 7 with 32 GB storage and on iOS 15.8.8 and I connected the phone to the computer and it charges but it dosent ask to trust the computer, what do I do?
Posted on Nov 4, 2026 1:07 PM
User level: Level 4 (2,112 points)Nov 4, 2026 3:34 PM in response to AmarieiTube
Since it's an iPhone 7 on iOS 15.8.8, this is usually a cable, port or software issue rather than the phone being faulty. Try these in order, unlocking the iPhone each time:
Use an Apple or MFi-certified cable, not a charge-only one, and try a different USB port directly on the computer, not a hub.
Restart both the iPhone and the computer, then reconnect with the iPhone unlocked on the Home Screen.
On a Mac, open Finder and look for the iPhone in the sidebar; on Windows, install the current iTunes or the Apple Devices app from the Microsoft Store. The Trust prompt often only appears once one of those is running.
If it still doesn't appear, go to Settings > General > Reset > Reset Location & Privacy on the iPhone (it won't erase your data, but it clears saved location and privacy settings) and reconnect so the prompt can show again.
Is the computer a Mac or a Windows PC? Knowing that I can give steps that fit it.
Originally posted at discussions.apple.com/thread/256388891