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Some apps are not working on Apple M1 with an additional monitor

I use my TV as my screen, as my laptop screen died. It costs almost as much as I paid for it to fix it

I have a few apps that do not work. Firefox, Logic Pro and Pro Tools Artist.

Any idea what could be going on?


Macbook Air

Apple M1

8GB

Tahoe 27.0


Thanks


3 replies

Jimi1127 wrote:
I use my TV as my screen, as my laptop screen died. It costs almost as much as I paid for it to fix it
I have a few apps that do not work. Firefox, Logic Pro and Pro Tools Artist.
Any idea what could be going on?
Macbook Air
Apple M1
8GB
Tahoe 27.0
Thanks


Hard to believe those apps have any correlation with using an external monitor— if that is what you are saying???


Try updating each software to current version if that is the issue ...(?)



To trouble shoot further you can:


—A SafeBoot https://support.apple.com/en-us/HT201262 will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.


*** (if you are using a wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.)


—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



unplug all non-essential peripherals when testing

Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



The current stable release of Golden Gate including bug fixes, security updates is macOS 27.2

https://support.apple.com/guide/mac-help/get-macos-updates-mchlpx1065/mac




Turns out something with my Payment changed. Even though it is up to date. The account that will pay for the upgrade is not current. That is BS. I updated it, and it is taking forever to install Artist.

That is what I thought. I will try it when I get home.


Thanks