Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Apple Music gone

I have an iPhone 15 plus. I recently synced my Spotify to my Apple Music. I thought it would just add to all my other songs… but I just opened the app and now there’s only one song, and the only playlists are those from Spotify. What happened to my previous playlists and songs I originally had? Can I reverse this? Help !!!

1 reply

Moving Spotify over usually adds playlists. It shouldn't erase what you already had, so check that you're not just looking at the new ones. In the Music app tap Library, then Playlists, and scroll past the Spotify playlists. Open Songs too and search for a track you know you had. Then go to Settings > Music and make sure Sync Library is on, and that you're signed in with the same Apple ID as before. You can also sign in at music.apple.com in a browser. If the old songs are there, turn Sync Library off, restart the phone, and turn it back on so the phone downloads them again. If they're missing on the website too, stop adding and removing things and ask Apple Support if they can restore the library before you rebuild it.