User level: Level 1 (4 points)Subject: iPhone 17 stops charging until restarted (iOS 26.7.2)
Hello everyone,
My iPhone 17, running iOS 26.7.2, intermittently stops charging. When this happens, the phone does not charge until I perform a force restart, after which charging works normally again.
The issue occurs randomly, roughly once every one to two days.
Is anyone else experiencing this problem? If so, have you found a fix or workaround?
Thank you.
Posted on Nov 4, 2026 11:12 AM
User level: Level 4 (2,112 points)Nov 4, 2026 4:34 PM in response to Batman_1O
Before booking diagnostics, it's worth trying a few things. Try a different cable and an Apple or MFi certified charger, clean the charging port gently with a dry soft brush, and check Settings > Battery > Battery Health & Charging to make sure Optimized Charging isn't pausing it. Also see if it happens with wireless charging. If it keeps happening, note which cable you used when it fails, since that helps Apple narrow it down.
User level: Level 9 (64,078 points)Nov 4, 2026 11:55 AM in response to Batman_1O
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
Originally posted at discussions.apple.com/thread/256388841