Level 1 (0 points)

Syncing to IPhone paused & You left the conversation

Hello, I have tried all the steps from restarting my iPhone, toggling on/off iMessage / MMS / SMS, checking and unchecking send/receive, kept high charge and kept on charger, signed in and out of the iPhone / iCloud after backup, but I’m still having 2 issues on my brand new phone - 1 is that in a group message I’m in it keeps saying “You left the conversation” every other message and 2 - under messages it says syncing to iCloud paused so I tried to sync now and it keeps saying sync paused. Please help me figure out what’s wrong 😢

Posted on Nov 4, 2026 10:10 AM

4 replies

Lawrence Finch

Level 10 (244,490 points)

Nov 4, 2026 12:21 PM in response to jsanchez90

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. Updates sometimes "break" VPN, and it needs to be removed. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

tillu_code

Level 4 (2,112 points)

Nov 4, 2026 8:52 PM in response to jsanchez90

For the iCloud paused message, try Settings > [your name] > iCloud > Messages and toggle Sync this iPhone off and on, and make sure you have enough iCloud storage. For the group chat issue, deleting the thread and starting a new group often clears the odd 'left the conversation' notices.

jsanchez90 Author

Level 1 (0 points)

Nov 5, 2026 7:06 PM in response to jsanchez90

It seemed to finally resolve its self after every other message in the group chat saying I left it said that I was removed from the chat and boom it works all of a sudden, super odd. And the sync issue worked itself out too, thankfully

jsanchez90 Author

Level 1 (0 points)

Nov 4, 2026 1:28 PM in response to Lawrence Finch

I do not have any 3rd party VPN installed

Originally posted at discussions.apple.com/thread/256388816