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App Store shows unpaid balance for already paid charge

The App Store is showing an unpaid balance that has actually already been paid. Because of this, I can’t update even free apps. I have no idea where to contact Apple to get this charge removed. I’m definitely not paying for it a second time. And Apple’s support website doesn’t provide the guidance I need.


Has anyone experienced this issue? How did you manage to resolve it? 😭



[Re-Titled by Moderator]

Original Title: Heeeeeelp

1 reply

Hello~ Contact Apple below…


Contact Apple Support


~Katana-San~