Help - I need to change my country of Region

To empty your balance add an external payment method (e.g., a card) to buy an item (not a subscription) for more than your balance. The difference owed will be billed to your card, leaving nothing in your account.

- Payment types you can use —> https://support.apple.com/HT202631

- How to add a payment type —> https://support.apple.com/HT201266

Alternatively, ask Apple to remove and retain the balance.

- Click on the special empty-balance-request chat link at the bottom of this support article ➔ https://support.apple.com/119902#zerobalance

- General Apple support and service contact ➔ https://support.apple.com/106932 If live support options are available they will show near the bottom left. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044

If you cannot contact Apple then the first method is the only way to empty your balance. If neither method works then you will have to create a new Apple Account when you are in the new country.

Responses here come from Apple products users like yourself who cannot empty your account balance for you.

The article https://support.apple.com/HT201389 describes how to change your Apple ID country or region, and the requirements and results of doing this.

You may encounter various issues and here is how to deal with them:

● Remove all your Apple Account balance as noted in my other post.

If you cannot empty your account balance you will have to create a new Apple Account in your new country.

● Subscriptions

Make sure all subscriptions have been canceled (see: https://support.apple.com/HT202039 ) and have fully expired. If you do not want to wait, you will need to contact Apple and request any ongoing items you have to be ended immediately.

● Payment Methods.

In the first link above, Apple says: "You might need to enter a valid payment method for your new country or region.” Refer to the list in: https://support.apple.com/111741 Note that some payment methods in that list may not be acceptable to set as a payment method for country change purposes; for example, account balance. While Apple has through the years avoided making any unequivocal statement about the country origins of such a payment method, using one from a financial institution in your new country may be the easiest way to ensure you don’t run into problems.

● Pending purchases and refunds

If you have pending purchases, or refunds in the process of being returned to you, you will have to wait until these clear. You can canel a pre-order (see: https://support.apple.com/118414 )

● Leave or disband any Family Sharing groups.

Refer to https://support.apple.com/HT201081

● Read this support article If your Apple ID or other options are greyed out in Settings —> https://support.apple.com/HT213770

For items where you need to contact Apple to resolve an issue, see if there are options for a live chat or telephone call at the bottom of this page --> https://support.apple.com/HT201232 Select your country. Not all countries have all options and telephone numbers tend to only work when calling from the same country.

Users with this question should contact the Apple Support staff directly. We readers of this user-to-user forum have no method of doing this for you.

Change your Apple Account country or region - Apple Support

If you have less store credit than the cost of a single item If your balance is less than the cost of a single item in the App Store or other Apple services, contact Apple Support to clear your balance.

Only by Apple Support. Links to contact them have been posted above.

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safia72 wrote:

My credit card is assigned to Trinidad and tobago and my account is not allowing me to add a payment because the apple acct is set to the US. Can it just be cleared as i cannot add any payments or purchases

If my first method isn't working and you cannot add a payment method then contact Apple USA. You probably won't be able to call them unless you are in the USA but hopefully you can set up a chat method. As I and other have said, the people here cannot do this for you. We are not Apple.

My credit card is assigned to Trinidad and tobago and my account is not allowing me to add a payment because the apple acct is set to the US. Can it just be cleared as i cannot add any payments or purchases