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aliesha98
User level: Level 1 (4 points)

My phone thinks I’m a child - I have blocks on

Hi,

since the previous update last week, my account is asking for permission like im a child, but im an adult.


i have disabled screen time on my sons profile, find my - all family members, I’ve turned phone off during each thing I’ve tried, I’ve just updated again, I’ve signed into Apple, into iCloud again, I’ve added bank details again, and proved I’m 18+ with my actual id… I’ve signed my Apple ID out of every account..


only thing I haven’t done is signed out, as I’m too scared of loosing everything…


this is ludicrous!!!


I can’t call numbers from internet searches, if a contact isn’t in my address book - it won’t allow me to even preview it.. without asking for permission..


but there is no one to ask for permission…



[Edited by Moderator]

Posted on Nov 4, 2026 6:04 AM

2 replies

WheelieNick
User level: Level 9 (74,110 points)

Nov 4, 2026 8:10 AM in response to aliesha98

To fix an adult iPhone stuck in child or supervised mode, you need to check your Apple ID birthdate on the web, remove yourself from a Family Sharing group as a child/managed account, or reset your network/device settings.

1. Verify Your Apple ID Birthdate Online

Sometimes an Apple ID gets flagged or converted if the birthdate field in your account details glitched or was altered. 

  • Go to Apple ID Account Page and sign in with your Apple ID and password.
  • Navigate to Personal Information > Birth Date.
  • Ensure your correct adult birthdate is saved. If it was accidentally set to a minor's birth year, update it (note that changing a child's birthdate to an adult requires authorization from a family organizer, or contacting Apple Support if the account is under 13/18 depending on your region).


aliesha98 Author
User level: Level 1 (4 points)

Nov 4, 2026 9:23 AM in response to WheelieNick

Thanks, I’ve tried birthdate bits just then, they were my mine.


the network reset I’m a little unsure about?


I do still have my sons iPad and iPhone connected to my phone in the 2 factor authentication.. but it’s been that way for years.


literally nothing has been changed except this update last week..


thanks for your help

Originally posted at discussions.apple.com/thread/256388685