Having issues with account enrollment, been held for almost a month now.
Hi,
I started the process to enroll from an individual account to organization about 3 weeks ago.
The issue is that we are not getting any updates, nor receiving responses via email.
We even tried calling the technical support and after 30 minutes of waiting- they said there's nothing they can do.
Our full team of developers and marketing cannot do anything since all benefits are paused for us throughout the enrollment period.
This means that our company loses a lot of money, we cannot even test the native app since it's unavailable...
If I knew this was the meaning of enrolling to an organizational account I wouldn't have done it!
Hours and hours of development and marketing are lost since we cannot release our new app, nor even test it or update existing apps.
What can we do to either speed up or even stop the process? It is not worth the time and money we lose by going through it...
