User level: Level 1 (4 points)apple tv asks me to pay even after activating apple one. I have tried login out and back in to force a resync of the account. Still not working
Posted on Nov 4, 2026 3:35 AM
User level: Level 10 (152,038 points)Nov 4, 2026 3:56 AM in response to peterfrommittagong
Apple One starts out with a 1 month free trial (FAQ #4), or possibly 3 months if that offer applies to you.
The Apple One free trial includes only subscriptions that you are not currently (or recently) using through a free trial or a subscription. Offer cannot be combined with any other Apple subscriptions, or other free trials or offers for Apple subscriptions. Terms and conditions apply.
If you subscribed to Apple TV prior, then you should account for an overlap period for the duration of the trial. Apple would then cancel the component subscription automatically at the end of the trial, to prevent paying double for the same service.
Also see: If you can't redeem your promotion for an Apple subscription - Apple Support
Else contact the Apple Support staff directly.
User level: Level 1 (8 points)Nov 6, 2026 5:20 PM in response to peterfrommittagong
I’ve been an Apple One Premier subscriber for a long time. All of a sudden, one of my Apple TV boxes (the main one) doesn’t recognize my subscription. What the heck? Everything shows “Accept Free Trial”, which I should NOT need to do.
I went to settings & verified that I was logged in. It SHOWS in there that my current subscription is Apple One Premier.
Originally posted at discussions.apple.com/thread/256388634