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Магазин приложений

почему у меня не загрузить приложения, чтобы запросить оплату

2 replies

If you can’t download or update apps on your iPhone or iPad - https://support.apple.com/HT207165

- "You might need to have a payment method on file, even if the app that you want to download is free." If you have something else on your account that requires a payment method, such as a subscription, and your current payment method is not working then Apple won't let you download even free things until you fix the payment method. This is explained in this document, 'If your payment method is declined in the App Store or iTunes Store' - https://support.apple.com/HT203005


If you can't remove your last payment method or use no payment method with your Apple ID - https://support.apple.com/HT203905

- If you have subscriptions like iCloud+, you must keep at least one payment method on file.

- You might not be able to remove a payment method if you have a balance due.


https://support.apple.com/HT204053 - at the very bottom: "When you sign in to the App Store and other media services for the first time, you might need to add a credit card or other payment information."


How App Store and iTunes Store purchases are billed - https://support.apple.com/HT201359

Some purchases aren’t charged to your Apple ID balance

- You can’t charge gifts to your Apple ID balance. If you send a gift or gift card, your primary payment method is charged.

- Some subscriptions might not be charged to your Apple ID balance.


https://support.apple.com/HT211187

"Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase."


The resolution will be to add a payment method:

This document explains how to change, add, review, or remove Apple ID payment methods on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266


If you still have problems contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232