iCloud activation lock help

Is it actually saying "Activation Lock" or "Locked to owner"? If it does then Apple has two related features, Activation Lock ( https://support.apple.com/108794 ) and Find My ( https://www.apple.com/icloud/find-my/ ), which effectively prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation of either requires knowing the Apple ID (email address, or possibly a telephone number in some countries) and password that set the feature, or by placing a special request to Apple to reset the device. This Apple Account information essentially defines the current ownership of the device.

Here are resources if you are the account owner, or have an Apple accepted proof or purchase:

● Read this article for disabling Find My if Activation Lock has not yet engaged --> https://support.apple.com/guide/icloud/remove-devices-and-items-from-find-my-mmdc23b125f6/icloud , or this one to learn how to remove Activation Lock either on the device itself or on the web --> https://support.apple.com/HT201441

● Help with a missing Apple Account ID or password:

• For help with a forgotten Apple Account ID (this is likely an active email address or one used in the past), click here --> https://support.apple.com/HT201354

• For help with a forgotten Apple Account password, click here --> https://support.apple.com/HT201487

• If the previous owner is deceased, read —> https://support.apple.com/HT208510

● Reset device if you can prove to Apple's satisfaction you are the owner:

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online* at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt** issued by Apple or an Apple Authorized Reseller. Note that while this will let you get use of the device again, it will not help you with lost access to an account. In addition, Apple will not reset if Lost Mode is set on a device.

* There is a special link for this service. To save time you should use it instead of https://getsupport.apple.com/

**Apple recommends you keep your receipt after you buy an Apple device. --> https://support.apple.com/HT202711

amuzu64 wrote:

and now unfortunately my phone is on iPhone unavailable

If you see an iPhone or iPad unavailable message or Security Lockout screen refer to this support article for various methods that you can use to resolve this. --> https://support.apple.com/105090 Which one you can use depends upon your equipment configuration. If you prefer to watch a video about this go to this web site https://www.youtube.com/watch?v=e0ULNMLj8sM