User level: Level 2 (162 points)my apple pencil pro wont connect. My iPad recognises that the pencil's battery is at 100% but even if i lay it in the magnetic edge, it won't connect. I've tried it with Notes, Paper53 and Photos but it just won't work.
My iPad is on 26.6.1 but I should mention that the pencil used to work. It has stopped connecting.
Any ideas anyone please?
Posted on Nov 4, 2026 1:18 AM
User level: Level 10 (334,506 points)Nov 4, 2026 4:43 AM in response to Paul Richards4
Begin with updating your iPad to the most recent version of iPadOS. At the time of writing, iPadOS 26.7.2 is current - and for devices that support it, should you choose to do so, you can optionally upgrade to iPadOS 27.2.
Updating your iPad to the current version may clear the problem. Otherwise, If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated or post-update software issue:
If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Should you be unable to resolve the problem, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad and Apple Pencil:
Originally posted at discussions.apple.com/thread/256388586