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iPhone 8 running iOS 16.7 gets 'Card Cannot Be Added' error for Apple Pay

My Visa card was added to Apple Pay on my MacBook (macOS 27) successfully, but on my iPhone 8 (iOS 16.7) I get this error: “Card Cannot Be Added. This card cannot be used with Apple Pay on this iPhone.” Touch ID works, a passcode is set, and two-factor authentication is on. I also tried adding the card through the bank’s app, and got the same error. Is iOS 16 still supported for adding new cards to Apple Pay, or is there another reason for this error?

3 replies

The iPhone 8 is still listed as Apple Pay compatible, so that message alone doesn’t establish that iOS 16 has been cut off. Check for the latest update availabl for your phone, then ask your issuer to investigate the failed Apple Pay provisioning specifically on the iPhone. The successful Mac enrollment doesn’t explain the phone’s failure, and Apple doesn’t publicly document a unique cause for that exact wording. Can you use the bank’s mobile app to try adding the card to Apple Wallet app? What country are you in? What bank issued the card?



While the relatively new service can’t be ruled out, it seems more related to an issue either at Visa (payment network operator) or the bank.


When you enter the card details are you presented with the terms and conditions that you need to agree to?

Thank you for the reply. My iPhone 8 is on iOS 16.7.16, which is the latest update available for this model. I also tried adding the card through the bank’s mobile app using the “Add to Apple Wallet” button, and got the same error. I’m in Uzbekistan, where Apple Pay launched very recently, on October 27, 2026. The card is a Visa issued by Ipak Yuli Bank. I contacted the bank, and they said Apple Pay is supported starting from iPhone 7. So the bank says my iPhone model is supported and my phone is fully updated, but I still get “This card cannot be used with Apple Pay on this iPhone.” Could this be related to the service being newly launched in my country, or is there anything else I can check on the iPhone?