"Restoring photos: After replacing my broken iPhone 13 mini with a new one, I noticed my photos and videos from August to December of last year are missing. I likely ran out of iCloud backup space before the crash, and it's not like I deleted them manually. Since those months were really significant to me, how can I try to recover them?"
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Troubleshooting iCloud Storage and Lost Photos:
I. Troubleshooting iCloud Storage:
A. Search iCloud:
If iCloud was full, then it was full, and as you went about creating newer items, older one were overwritten. So, download all of iCloud Drive, and see if they are seen there, using Finder. Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip
B. Safely Clear iCloud Drive Space:
Download All of iCloud:
One thought would be to download all of iCloud, and then search through it in Finder on a Mac. You would download it to an external drive, and then open the drive in Finder. Search through it using the search bar on the top-right corner of the Finder window. Once found, you can trash what's iCloud using Finder. Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip
II. Troubleshooting Lost Phots:
If you cannot upload data, then it is gone, if not backed up. So, look in a place would would have backed it up. Elsewise, it is gone. For example, here is how you would troubleshoot Photos and Videos:
Locating Lost Photos and Videos:
I. Enable Photos and Contacts in iCloud:
On the iPhones, enable Contacts in iCloud.
On the iPhone:
- Go to: Settings
- Tap: Your Name (Top Item)
- Tap: iCloud
- Tap: Photos (so that it is green)
- Tap: Contacts (so that it is green)
II. Troubleshooting Deleted Photos:
Three Things to Try:
A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support
B. Check iCloud, Directly:
Go here, and see if they reside in iCloud: https://www.icloud.com/photos
C. Where Else to Check:
- PC
- PDA
- eMail
- Mac Device
- Cloud Storage
- Android Phone
- USB Flash Drive
- External Hard drive
- Secure Digital Card
- Compact Flash Card