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Finder issues on MacBook Air

2017 MacBook Air. Apps folder and list not showing in finder. Search for apps by name brings up list of files and documents and folders that are probably part of software but not the app. Cannot edit existing files or create new ones. Icons in dock bounce when clicked but only safari and mail actually work from the dock.


Is there a fix?

2 replies

I understand the Finder is misbehaving in many ways, and most Dock apps just bounce when selected.


Please determine if the same problems occur in "Safe Mode": Start up your Mac in safe mode - Apple Support

"Finder issues on MacBook Air: 2017 MacBook Air. Apps folder and list not showing in finder. Search for apps by name brings up list of files and documents and folders that are probably part of software but not the app. Cannot edit existing files or create new ones. Icons in dock bounce when clicked but only safari and mail actually work from the dock. Is there a fix?"

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Folders Not Showing Up as the Should:


A. Single-Out this User:

For troubleshooting purposes, create and try a new Administrator user, seeing if you do not get this occur while in it. If so, then it is an issue with the configuration of the current user. If not, then it is an issue with the entire Mac, in which case you should reinstall the macOS. Important: Be certain to create a backup of your Mac prior to performing the reinstall. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more, seeing if you still get this error. See below...


B. Reinstall the macOS:

Nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to performing the reinstall. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more, seeing if you still get this error.