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Apple Account Security Questions苹果账户安全问题

Hi, I recently purchased a new Apple Watch and I'm trying to pair it with my device.
嗨,我最近买了一款新的苹果手表,现在正试图将其与我的设备配对。

However, during the setup process, it keeps asking me to enter the password of an old computer that I haven't used for a long time.
不过,在设置过程中,它一直要求我输入一台已经很久没有使用的旧电脑的密码。

That computer was a second-hand , and unfortunately, no one knows its password.
那台电脑是二手的,不幸的是,没有人知道它的密码。

I'm unable to proceed with setting up my new Apple Watch because of this.
由于这个原因,我无法继续设置我的新苹果手表了。

3 replies

Just a wild guess from an old discussion I had saved but maybe along these lines? --> https://discussions.apple.com/thread/252229827


I ran your reply through AI (something I rarely do) and it said:

"When an Apple Watch or iPhone setup asks for an old device passcode or computer password, it usually happens because the system is trying to unlock end-to-end encrypted iCloud data or a legacy Keychain backup tied to an old device"


I'm trying to pair my new Apple Watch with my iPhone, but for some reason, the system keeps asking me to enter the password for an old computer that I haven't used in a long time.