User level: Level 1 (4 points)I visited an Apple Store in August with a cracked iPad screen. I have apple care and was told I would receive a replacement in 3-5 days. That was the end of August, here we are two months and numerous conversations with Apple and no replacement iPad.
No communication or updates from Apple all this time.
anyone else encountering this?
Posted on Nov 3, 2026 4:38 PM
User level: Level 8 (43,489 points)Nov 3, 2026 4:47 PM in response to DJMac65
… here we are two months and numerous conversations with Apple and no replacement iPad …
… No communication or updates from Apple all this time …
It’s not clear which statement we’re supposed to run with ???
User level: Level 1 (4 points)Nov 3, 2026 4:54 PM in response to Chattanoogan
I have been waiting for 2 months for a replacement iPad that was supposed to take 3 - 5 days. I have spoken with them numerous times but still no replacement.
Is anyone else having the same problem?
Originally posted at discussions.apple.com/thread/256388441