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ecpeter
User level: Level 1 (4 points)

Previously purchased app shows up as not purchased in the Appstore.

App store purchase not showing as purchased previously.

Hi,

I bought the i41CX+ app for $24.99 in February, 2012. The author of the app now allows to use it on Apple Silicon Macs. When I go into my purchase history i see the app as purchased, however when I go to the Appstore to download the purchased app on my Mac, it shows up as if I had not bought it before. The original purchase was done in the iTunes store. I am attaching copy of the mail I received at the time. Please advise as to what is happening. Thanks in advance.


[Edited by Moderator]

Posted on Nov 3, 2026 6:12 PM

3 replies

Limnos
User level: Level 10 (462,771 points)

Nov 3, 2026 6:45 PM in response to ecpeter

I suggest then that one or both of you contact Apple about this. This is a customer to customer support interface so there's nothing we can really do about it once we run out of ideas to suggest. ;-)


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Limnos
User level: Level 10 (462,771 points)

Nov 3, 2026 6:20 PM in response to ecpeter

I don't know if this is the reason why but I am wondering if the app was reissued so it is not regarded as being the same item. I know that in the Music Store that remixed songs are replacing some original mixes and they are listed as new items.

ecpeter Author
User level: Level 1 (4 points)

Nov 3, 2026 6:38 PM in response to Limnos

Hi, it might be, but the funny thing is that the author of the app is having the same problem.


Originally posted at discussions.apple.com/thread/256388435