FindMy App Issue

findmy app installed on my phone and husbands phone. He has added me to view his iPhone location. He know shows up on my findmy app and underneath his name is says this person shares location, would you like to share yours. I show up on his phone and underneath my name it shows no location found. When I select the share option given, it never generates a notification to him and I still show as no location found. I’ve closed the app and reopened numerous times on both, turned phones on and off, checked all iPhone location and notification settings and app settings, both phones are current on software updates. My phone is IPhone 12 Pro Max, his is IPhone 13 Pro. What am I missing?

Posted on Nov 3, 2026 4:47 PM

1 reply

SravanKrA

Level 10 (454,138 points)

Nov 3, 2026 11:03 PM in response to WillieWobbs

This usually happens when location sharing permissions are mismatched between you and your contacts. Since they can see your location but you can’t see theirs, it means your side of the connection is fine, but theirs hasn’t been fully enabled.

Network & Privacy Settings

Both devices need a stable internet connection.
On their phone: Settings → Privacy & Security → Location Services → Find My should be set to While Using the App.
If Location Services are off, you won’t see them.

The process shown in the image must be enabled on both devices.

To use Find My and Location Services on an iPhone effectively, both your iPhone and the device you're trying to locate must have an active internet connection. These services rely on internet access to share your location with friends and family and to track the locations of devices, people, and items. Without internet connectivity on either end, the sharing and locating features of Find My and Location Services will not function properly. --> Internet not available WiFi and Cellular … - Apple Community