User level: Level 1 (4 points)esim locked
I just got a second hand iPhone 15plus eSIM lock.
is there a way I can check the carrier and possibly unlock it?
Posted on Nov 3, 2026 3:01 PM
User level: Level 10 (233,174 points)Nov 3, 2026 3:06 PM in response to kolafemi
Only the carrier the phone is locked to can unlock it. If you're not their customer and/or the phone has any fees unpaid, the carrier may be completely unwilling to unlock the phone.
You can use this link to check the phone's IMEI which may tell you who the phone is locked to --> https://www.imei.info/
Buying used iPhones is risky business unless you buy from Apple's Refurbished Store. This may be of interest to you --> https://discussions.apple.com/docs/DOC-250001038
User level: Level 10 (756,437 points)Nov 3, 2026 3:03 PM in response to kolafemi
Choose Settings, General, and About, and look at the Carrier Lock line. If you can't use that method, click here and contact Apple Support.
(265443)
User level: Level 10 (233,174 points)Nov 3, 2026 3:30 PM in response to kolafemi
kolafemi wrote:
Thank you
although I knew it was a locked carrier . Every other thing works well I just want to see who the carrier is if I can message them for help
Did you purchase the phone from someone? Do you know them or can you reach them? They should certainly know who they were paying for cellular service. Otherwise, try the IMEI checker link I provided and don't be surprised if whoever owns the lock the phone is unwilling to unlock it.
User level: Level 1 (4 points)Nov 3, 2026 3:36 PM in response to lobsterghost1
I don’t know the previous owner.
I’ve check the link it shows that it isn’t blacklisted or anything . But getting the carrier is a hassle.
I need to use stripe and I’m not in a location that support stripe for payment
User level: Level 10 (233,174 points)Nov 3, 2026 3:46 PM in response to kolafemi
kolafemi wrote:
I don’t know the previous owner.
I’ve check the link it shows that it isn’t blacklisted or anything . But getting the carrier is a hassle.
I need to use stripe and I’m not in a location that support stripe for payment
I can't help you with that issue. I've seen that Apple may not be willing to tell you who a used iPhone is locked to. Since this is a user to user only forum, there's nothing any of us users can do to help you figure this out. Like I said, buying used iPhones is risky at best.
User level: Level 1 (4 points)Nov 3, 2026 3:19 PM in response to lobsterghost1
Thank you
although I knew it was a locked carrier . Every other thing works well I just want to see who the carrier is if I can message them for help
User level: Level 1 (4 points)Nov 3, 2026 3:20 PM in response to Niel
Check already , there nothing in the carrier lock line , the only thing it shows is the image I posted along the question
User level: Level 1 (4 points)Nov 3, 2026 3:53 PM in response to lobsterghost1
Thank you for your time.
User level: Level 10 (233,174 points)Nov 3, 2026 4:03 PM in response to kolafemi
kolafemi wrote:
Thank you for your time.
You're welcome and good luck.
Originally posted at discussions.apple.com/thread/256388404