how do I get a refund?
How to get a refund
Posted on Nov 3, 2026 10:50 AM
how do I get a refund?
Posted on Nov 3, 2026 10:50 AM
Nov 3, 2026 11:22 AM in response to gibby240
A refund for what?
If this involves a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the very bottom of the support document
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
FOR REFUNDS for either a purchase or a subscription see how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084
If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region Select your country, then a product.
Nov 4, 2026 9:25 AM in response to gibby240
Hello~ You may click on the link below…
Check the status of a refund for apps or content that you bought from Apple - Apple Support * & **
*Please note, if you already initiated your refund request, contacting Apple by phone or chat won't help speed up your request, or the processing of your funds. Monitor the status of your request on , reportaproblem.apple.com or with your financial institution.
**When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
~Katana-San~
Nov 3, 2026 10:53 AM in response to gibby240
If you got an email receipt and there's a 'Report a Problem' link in it, use that; otherwise, click here and ask the iTunes Store staff for one. Those which are approved normally come to the payment method charged.
(265441)
Nov 3, 2026 11:21 AM in response to gibby240
Click here to read about Apple Store Returns & Refunds--> http://www.apple.com/shop/help/returns_refund - For the USA "You have 14 calendar days to return an item from the date you received it." The return terms may be different in some countries (the link I provide should open to a page for the country to which your account is set).
Account balance refund:
Normally once funds are in Apple Account balance the only way to get them out again is to spend them, or ask Apple to keep them. There are a few exceptions which do not apply in this situation. See: https://support.apple.com/HT202359
Apple Store refund:
To see if your item is eligible for a return, refer to the Returns & Refunds help page [ https://www.apple.com/shop/help/returns_refund ] or speak with an Apple Specialist at 1‑800‑MY‑APPLE (USA). This page has telephone numbers for contacting Apple for support and service ➔ https://support.apple.com/106932
Learn how to get a refund when you return an item you bought with Apple Card
https://support.apple.com/kb/HT209225#return
Get a refund for purchases made with credit or debit cards using Apple Pay
https://support.apple.com/118270
Originally posted at discussions.apple.com/thread/256388292