User level: Level 1 (131 points)I created a new Mailbox in Mail. I was asked The pop up said it would be located under the correct email box. I named it and hit OK. The pop-up closed and I went to look for it under that Mailbox. Nada. Nothing. Where did it go?
And yes, I also checked the list of mailboxes under On My Mac...no there either. Advice please.
Posted on Nov 3, 2026 10:45 AM
User level: Level 4 (2,112 points)Nov 4, 2026 4:05 PM in response to Rhythm Earthsong
Hi, the new mailbox is probably there but collapsed or hidden. In Mail, hover over the account name in the sidebar and click the little arrow to expand its folders.
If it still isn't showing, quit Mail and reopen it, then check the Mailbox menu and Show All Mailboxes. If you created it under an IMAP account, it can take a minute to sync with the server, so check the account on the web as well.
Originally posted at discussions.apple.com/thread/256388283