Error activation iMessage

Good afternoon. I’m encountering an error when trying to activate iMessage. I’ve followed all of Apple’s recommended troubleshooting steps. There was previously an issue with sending SMS messages, but that has been resolved—I even tested it by sending a message to the same number the phone uses during the activation process; the message went through, and there are no blocks in place, yet the error persists. I also submitted a request via Apple’s dedicated support page, but I’m being ignored. What could the problem be?

Posted on Nov 3, 2026 7:21 AM

1 reply

SravanKrA

Level 10 (454,138 points)

Nov 3, 2026 7:35 AM in response to Safronov1789

To activate iMessage and FaceTime using your Phone number

First, check to know whether you have an SMS plan enabled for at least one SMS*** with your carrier. Contact your Carrier (Cellular Service Provider), the agency that issued the SIM to you
If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One international SMS*** Only)
If you can't turn on or sign in to iMessage or FaceTime - Apple ...

*** You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc. does not provide SMS services.