Clearing of account balance, to enable me to change the country on my mobile

The people on this forum are Apple products users like yourself and cannot empty your account balance for you. There are two ways you can try:

#1. If your account’s current country allows you to add a credit or debit card, purchase an item (not a subscription) worth slightly more than your balance. Your balance will be emptied and the excess owed will be billed to your card. This method is the easiest and you get to use all your money instead of just giving it to Apple.

#2. To ask Apple Support to remove and keep the balance:

- Click on the special empty-balance-request chat link at the bottom of this support article ➔ https://support.apple.com/119902#zerobalance

- General Apple support and service contact ➔ https://support.apple.com/106932 If live support options are available they will show near the bottom left. Telephone numbers may only work when calling from the same country. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044

If you cannot contact Apple then method #1 is the only way to empty your balance. If you can neither add a flexible payment method nor contact Apple, your alternative is to create a new Apple Account when you are in the new country. Avoid doing that if at all possible as it may cause many complications with your current account content and resetting equipment.

When changing account regions there’s a full set of guidelines in this support article ➔

https://support.apple.com/118283

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.

The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.

(265439)

Hello,

This is a user to user forum, you are not addressing Apple support here. We cannot reset your balance here.

To reset it, buy something more expensive than your balance and pay the rest with a credit card. If you don't have enough for a single item and cannot add a credit card to your Apple Account, then you need to contact Apple Support so they can clear it for you.

click here ➜ Contact Apple Support to have your Apple Account balance cleared.