Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.
EllyMay25
User level: Level 1 (4 points)

3 month FREE Trial for Music - can't access it

I want to sign up for Music. The offer I see is for 3 months free then $11.99/month (Canada). When I click on "Try it Free", the free 3 months disappear and it says I'll be charged as of today. Thank you for your help.



[Edited by Moderator]

Posted on Nov 3, 2026 6:30 AM

1 reply

Servant of Cats
User level: Level 9 (55,707 points)

Nov 3, 2026 10:24 AM in response to EllyMay25

Did you ever have a free trial or paid subscription to Apple Music or Apple One before? If so, you may be ineligible for this offer.

Originally posted at discussions.apple.com/thread/256388181