User level: Level 1 (4 points)I can not change Store Country on my iPhone after cancel membership (turn off Automatic Renewal), still always get message "To change stores, you must first cancel your Apple Music membership". How can I do ?
Please help me🥺
Posted on Nov 3, 2026 6:26 AM
User level: Level 10 (462,771 points)Nov 3, 2026 6:32 AM in response to Ambulance108
If you have already cancelled a subscription then in most countries canceled subscriptions will continue to run until the expiration date. To have one end before that date you need to contact Apple and explain you need it to end immediately. Note that “In Germany, Israel, South Africa, and Turkey, you can cancel a subscription made through the iTunes Store or the App Store with immediate effect." - https://support.apple.com/108098
To make a request of Apple click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208 and try to get a live representative,
or,
https://getsupport.apple.com/solutions Enter “Cancel subscription” in the search feature, enter, then on the next page scroll down to the chat or phone call option.
or:
Use this link to contact Apple for support and service --> https://support.apple.com/HT201232 Scroll down to the bottom to find a telephone number. If your country is not listed then you will have to see if there is a chat option using one of the methods above. If no support options are available you may have to create a new account for your new country (avoid this if at all possible) or just wait for the subscription to end naturally.
User level: Level 10 (756,437 points)Nov 3, 2026 6:31 AM in response to Ambulance108
Wait until it expires, or click here and contact Apple Support through the "Get more help" or "Tell us what’s happening" section at the bottom of the page.
(265438)
Originally posted at discussions.apple.com/thread/256388159