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SEEMINGLY UNRESOLVABLE ISSUE INVOLVING FROZEN PHONE (force restart doesn't even work)

I have a seemingly unresolvable issue. I went to update my apps and it read the message: "You don't have enough space." So I went to delete stuff and the message is frozen there. The message will not disappear. And pressing "Ok" or "settings" (the options the frozen message is giving me) does not work. It won't even let me restart. My iphone is completely nonfunctional. This message is permanently branded on my screen and will not let me do anything else. AGAIN, FORCE RESTART DOES NOT EVEN WORK. It's like this glitch is frickin' Fort Knocks and has locked me out of everything. What do I do??

2 replies

When a Forced Restart won't get things going again, this is almost always a sign of a hardware issue with the iPhone......likely the logic board.


If the Apple Store / Genius Bar is not that convenient, you do have the option to take the phone to an Authorized Apple Service Provider. (AASP).


You can find a list of authorized shops in your area using the link just below:


Find Locations - AppleApplehttps://locate.apple.com






gregorcollins wrote:
I have a seemingly unresolvable issue. I went to update my apps and it read the message: "You don't have enough space." So I went to delete stuff and the message is frozen there. The message will not disappear. And pressing "Ok" or "settings" (the options the frozen message is giving me) does not work. It won't even let me restart. My iphone is completely nonfunctional. This message is permanently branded on my screen and will not let me do anything else. AGAIN, FORCE RESTART DOES NOT EVEN WORK. It's like this glitch is frickin' Fort Knocks and has locked me out of everything. What do I do??

If the force restart, as detailed in this link doesn't work --> https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios, then the next step is to schedule an appointment at your Apple Store Genius Bar for service options --> https://www.apple.com/retail/geniusbar/


iPhone XS is quite old at this point, having been released in 2018, so 8 years ago.


Personally, it would not be a good investment to invest any money on an 8 year old iPhone. It would make more sense to put the cost of service into a modern iPhone, which by the way will run circles around the XS and come with significantly more storage.