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Chrknu
User level: Level 1 (4 points)

TV app play counter not updating for local files on macOS 27

Hello,


After upgrading to MacOS 27 Golden Gate, the play counter on the TV app no longer works (at least not for local files).


Not streaming to another device, playing the file from TV app locally.

I can mark the videos as watched and the play counter goes to 1, and I can then select set as unwatched, and the play count disappears. Play count does not go up when the video is finished playing.


I have tried resetting the MacBook completely by using the option in settings --> general --> transfer og reset.


It worked before upgrading to Golden Gate.


Does anyone have a fix or notify Apple about this?


Thanks!

Posted on Nov 3, 2026 4:05 AM

2 replies

tillu_code
User level: Level 4 (2,112 points)

Nov 4, 2026 4:14 PM in response to Chrknu

That looks like a bug in the macOS 27 release, not something on your end. Check which exact version you're on in About This Mac and update if a newer one is out.

Worth sending feedback through the Feedback Assistant app so Apple sees it. The Me too button on your post helps others show they have the same problem.

Chrknu Author
User level: Level 1 (4 points)

Nov 5, 2026 4:48 AM in response to tillu_code

Thank you.


I have used the feedback assistant for the first time to let Apple know about the issue.

Originally posted at discussions.apple.com/thread/256388074