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DrianThierf
User level: Level 1 (4 points)

iPhone and iPad TV mode not working with RayNeo XR glasses for Netflix and Prime Video

I am using xr glasses from rayneo with my iPhone 16 pro max. Normally the iPhone would turn to tv mode (movie only on glasses and phone with controls) which also made possible to lock screen without interruption. However after few hours of being connected (without watching anything) this function mysteriously disappeared from Netflix and Prime Video. It still works with Apple TV app. The same situation is on my iPad. However if I connect to my wife’s iPad mini - everything works just fine. What can be the cause?

Posted on Nov 3, 2026 3:30 AM

2 replies

SravanKrA
User level: Level 10 (454,138 points)

Nov 3, 2026 5:23 AM in response to DrianThierf

Fully power-cycle the display connection Not just unplug/replug.

  1. Disconnect RayNeo.
  2. Force-close Netflix and Prime Video.
  3. Restart iPhone.
  4. Wait until restart completes.
  5. Connect RayNeo.
  6. Open Netflix.


This forces a fresh USB-C display negotiation.


Because you left the glasses connected for hours without actively watching anything, the USB-C display session may have been suspended and later resumed incorrectly.

DrianThierf Author
User level: Level 1 (4 points)

Nov 3, 2026 3:01 PM in response to SravanKrA

Tried that. Nothing changed.

Originally posted at discussions.apple.com/thread/256388050