Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

AirPods Pro 3 accidentally end calls when adjusting earbuds

I keep accidentally hanging up on calls when I simply attempt to push in earbuds that are getting loose in my ear. *** Am I doing something wrong or is this a design failure on the AirPod Pro 3's?


Currently there is only a one press or two press on either earbud option under the Call Control > End Call settings. However, a call ends no matter how carefully I touch the earbuds regardless of either setting. Adding an OFF choice here would correct the design failure and lessen accidental hang ups tremendously. Maybe even settings for long vs short taps might work. Nonetheless, I can't count on these AirPods to make a call with as they are.



Peace,

Dr. Z.


[Edited by Moderator]

7 replies

Not a fix, but check Settings > [your AirPods] > Call Control and see which press is set to end the call. Pressing the stem on the flat part while pushing them in is easy to do by accident, so try adjusting by holding the body of the earbud instead of squeezing the stem.

There are no tap gestures on AirPods Pro.

You have to squeeze the stem.



[Edited by Moderator]

help Me

Help me

Yas

problem is the ok