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sharn208
User level: Level 1 (4 points)

Apple not processing subscription payments correctly

I have had one payment come out of my account for two subscriptions and now Apple are trying to take the payments out again as single payments. One subscription has been updated for the payment and the other one has now been cancelled due to the payment not being put against it. This is the second month in a row this crap has happened. Has anyone else had this rubbish happen to them?

Posted on Nov 2, 2026 12:41 PM

3 replies

Jeff Donald
User level: Level 9 (64,078 points)

Nov 2, 2026 2:55 PM in response to sharn208

Apple, like any online merchant, has the right to hold transactions and lump the charges together in one payment. This practice is done to reduce costs to both the merchant and consumers.


As an example, I live in a fairly large metropolitan area and ride public transportation when convenient. The transit company holds my multiple $1.10 fare transactions and processes them in one lump charge of maybe $6 to $10 dollars.

Lawrence Finch
User level: Level 10 (244,490 points)

Nov 2, 2026 2:44 PM in response to sharn208

I’ve never, in 19 years, had a problem with subscriptions. And I have 250 apps.

Bob Timmons
User level: Level 10 (199,348 points)

Nov 2, 2026 2:45 PM in response to sharn208

No.

Originally posted at discussions.apple.com/thread/256387740