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Crashitty Crash crash crash ( like 3 - 6 times / hour)

My iPad 9th generation constantly crashes when I play MTG Arena, I tried to figure out what’s happening by asking AI to walk me through how to get to and understand the activity log, and from what it was saying, it’s not the MTG Arena app, it’s some apple initiated background activity. I’ve already deleted most of the other apps, turned off all notifications everywhere I could find a button to switch them off and stopped the Siri learn from this thing as well

( I have 22gb+ free space )

any suggestions?

12 replies

Delete MTG Arena. I’m betting the problem goes away. Would also help to know the OS version you are on, the total storage of the device. Also, stop trying to interpret the activity log.


An original iPad cannot play this app, based on the iPadOS 15 requirements. Among others, iPad Air 1, iPad 4th and earlier, etc., cannot, per the published specs.


As for the crashes, the folks that know best are the game developers.


Given the supported hardware list at the developer website, support testing appears incomplete.


I’d guess the game developers are using one or more cross-platform frameworks for the game too (possibly Unity?), and frameworks which can sometimes have subtle and difficult-to-debug framework errors. Not only is the game running, but what is often a very complex and frequently-updated cross-layer from a third-party vendor is also involved. And these cross-platform layers can sometimes get tripped by even subtle device differences (which graphics, how much memory, timing, etc) and device vendor operating system updates among the various platforms that these cross-platform layers support. But this is in general, and I’m not familiar with the internals of the MTG: Arena game.


There are also apparently multiple third-party products parsing the log files for this game, and using that to control and play the game — there does not appear to be a formal API for hooking your favorite AI into this game — which means bots, bot-speed activities, and bot-produced game server loads and sorts of automated activities, and most (all?) of these seemingly parsing lots and lots of log text as input. This is not optimal for low loads, and for stable servers and stable gameplay.


A place where there are more discussions than here in ASC: https://www.reddit.com/r/MagicArena/


Another potential cause of problems for iOS and iPadOS apps can be add-on VPN apps, as some of these can potentially cause issues when purportedly disabled. Remove all, restart, and test again.


TL;DR; game crashes are best get discussed with game developers.

Hey Bent, so delete the game already and if it doesn’t fix the problem add it back.Nothing ventured nothing gained.

If the problem only happens when you play the game you have your answer already.

What did the game developer support team tell you when you reported their game is seemingly involved with crashes?

Well if it’s something stupid like a widget checking to see if I have any new photos on my phone to add to the rotation of photos on the widget I’ve already removed from my home screen on iPad crashing the game app I like to enjoy while lounging, listening to the evening news, or attending to tasks like emptying the dishwasher, I should be allowed to kill it.

Bent_Bard,


If you don’t like or don’t agree with what someone has to say, you can simply not respond and not call someone “dense”.

As found in our community guidelines:


“Please refrain from name calling, insulting or baiting other members, or making negative comments.”


a friend who plays it on an iPad original (before numbers) without any troubles, suggested it may be a conflict whenever someone with an AirTag gets too close to my house, could that be the issue?



@friendly

Point taken

@MrH


they haven’t responded yet (over a week) ….

the “temporary” banner on their contract support page says expect delays due to high volume.

their supported devices seems to me to not have been updated in quite a while (the last iPad in the list is 8gen and I think they are up to 13 gen. I’m beginning to wonder if they just ignore crash support requests (as I’m still playing and never have to wait for an opponent - probably not worth their attention unless the number of players drops significantly) .

not the answer I was looking for - but unless you’re truly dense you knew that already.

Probably because the “answer you are looking for” would be wrong.

Thank you Friendly for standing up for a fellow ASC member. Kilgore-Trout is a highly respected member of the community and doesn't deserve the grief while trying to be helpful.

Yeah, but other than these discussion pages, it’s the only thing I use it for