Focus Do Not Disturb issues since IOS 27

I suspect the issue was Intelligent Breakthrough. In theory, it's an interesting idea. In my actual experience, it's unpredictable and something of a black box. It's very hard to know if it was the cause and if so, why it did what it did. I'm guessing that it viewed a "Time Sensitive" notification from what appears to be alarm software, as something you'd want to know about regardless of the Focus settings. And there's no way that I know of to tell it that it was wrong.

If turning off Intelligent Breakthrough doesn't solve the problem, I'd consider deleting the app, restarting your phone and then re-installing the app. Yes, annoying. The first time you open the app after re-installing it, you'll need to pick your permissions all over again.

Repeated calls. Typo. I have used it also since the beginning and this issue seems to be new. I will delete them all and set up new. Apple Support Chat AI had me turn off “shared across devices” and a few other settings. That seems to have worked.

I have noticed no changes in Focus with iOS 27. I use multiple different Focuses: work, sleep, driving, "not work." They were all set up well before iOS 27 and continue to work.

Yes, Focus has a steeper learning curve than the old Do Not Disturb, but there haven't been many major changes in Focus since it was introduced in 2021. The only thing I can think of is Intelligent Break Through. I usually leave that turned off because the results are unpredictable.

I recommend you delete every Focus and start over.

I don't know what the "recreated calls feature" is.

Have you checked within the app's settings? Some apps have the ability to turn on high priority notifications with in the app itself. I'm not sure if that's what you mean by prioritize. If it is, sorry.

What's the app?

amg1957 wrote:

Repeated calls. Typo.

Got it!

I have used it also since the beginning and this issue seems to be new. I will delete them all and set up new. Apple Support Chat AI had me turn off “shared across devices” and a few other settings. That seems to have worked.

I'm glad to hear that worked. If it did, no need to do anything else for now.

Total Connect is the app. Inside teh app it self under notifications it just has two settings, both on: “Email/SMS Notifications”. And “Push Notificaitons”. Nothing about priority that I can see. Also a text message got in last night while Do Not Disturb was on, this one was marked “Time Sensitive” which I thought I had off. But I think I had turned back on “Intelligent Breakthrough” so that may have been the issue?

Ok. One particular app keeps getting through. I checked and it’s not on the allowed apps and it’s got prioritize turned off. Any other things to check?