Cancelar Suscripción de Prueba Gratis

No es posible cancelar una prueba gratuita que ya ha caducado si no has pagado la suscripción que aceptaste contratar en la pantalla de aprobación, la cual requiere hacer doble clic en el botón lateral. Las pruebas gratuitas deben cancelarse un día antes de la fecha de inicio de la suscripción para evitar el cargo por renovación. Así lo indica el mensaje que aparece en la pantalla de aprobación al iniciar la prueba gratuita.

Cancelar una suscripción simplemente significa que esta no se renovará; no elimina el cargo pendiente. Una vez que abones el importe adeudado, podrás cancelar la suscripción desde la sección «Configuración» para evitar futuras renovaciones.

Mientras mantengas una deuda pendiente derivada de una transacción anterior, no podrás seguir utilizando el App Store bajo ninguna circunstancia.

• I want to cancel my free trial—which has already expired—but I’m unable to do so. I haven’t paid for it, yet I still can’t cancel it. I’ve tried through the app, the App Store, and my phone’s settings, but nothing works.

There is no such thing as cancelling a free trial that has expired where you have not paid for the subscription you have already agreed to pay on the Approval Screen requiring you to double click the side button. Free trials must be cancelled a day before the subscription start date to prevent the renewal charge. That is what the message says on the Approval Screen when starting the free trial.

Cancelling a subscription just means it will not be renewed again, it does not remove the current charge. Once you pay for the amount you owe, then you will have the option to cancel the subscription in Settings to prevent the next renewal.

While you owe money from a previous transaction that has not been paid, you will not be able to continue and use the App Store for any reason.

Welcome and thank you for reaching out. 🤗

From my understanding, if a subscription or free trial has already expired, it cannot be canceled because it is no longer active and you will not be billed for it.

If you need more help, contact Apple Support directly.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Hello~ If you have a pending charge …it must be paid. Do you have a viable payment method on your account? If not …you will need to add one. See below.

Add a payment method to your Apple Account - Apple Support

After the payment has processed then you may ask for a refund…

Request a refund for apps or content that you bought from Apple - Apple Support

Note the refund may or may not be granted. Apple sometimes grants refunds as a courtesy.

If need be contact Apple…

Contact Apple Support - Apple Support

~Katana-San~