User level: Level 1 (4 points)I’ve just had to replace my phone with an iPhone 12 running iOS 27.0.1. The problem is that not all my music was copied to the new phone, in some cases some tracks from an album were and some were not. I have re-started both my iPad and phone, both devices are signed in to the same account and both have the Sync Library option set on.
I am reluctant to turn off/on the option on my phone in case all the music gets wiped.
Any suggestions on how to sync all my music would be appreciated.
Posted on Nov 2, 2026 6:22 AM
User level: Level 4 (2,112 points)Nov 4, 2026 9:01 PM in response to rhodri179
Turning Sync Library off and on doesn't delete your music from the cloud. It only removes the local copies on that device, and they come back once it syncs. So it should be safe to try. Make sure you're on Wi-Fi and give it some time, since a large library can take a while to appear.
User level: Level 7 (21,779 points)Nov 2, 2026 2:45 PM in response to rhodri179
Music stored in iCloud is not deleted, on the iPhone go to Settings > Apps > Music and turn off Sync Library, then turn it back on and see if it repopulates.
Originally posted at discussions.apple.com/thread/256387540