User level: Level 1 (4 points)Recently purchased an M5 Pro binned, with 48gb ram and 2tb storage.
Sept 17, 2026 - Had it repaired in a authorized service center and they mentioned they have to request a logic board replacement.
Nov 2, 2026 - They can’t give updates due to Apple’s shipment process being delayed.
Can someone help here?
Posted on Nov 2, 2026 5:20 AM
User level: Level 8 (45,031 points)Nov 2, 2026 7:07 AM in response to mikko116
FWIW, these Apple Support Community forums are peer-to-peer support forums. You are not speaking to Apple here, only other users, and we understand Apple don’t actively participate here.
You will have to at least remain in constant contact with the repair depot to keep updated on the service. Be a thorn in their side, if you will.
In addition to that, you may find help and guidance by contacting Apple Customer support directly.
Customer Support (800) MY–APPLE (800–692–7753) or on line Support.Apple.com
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the US: Apple’s global phone numbers: Contact Apple Support
Originally posted at discussions.apple.com/thread/256387526