Hey, y'all.
I've been trying to change the primary email address on a family member's account. I set them up with a custom email domain, which is included with iCloud+. It's currently listed as sign-in option in the account settings, but I want to make it the primary email instead of their current [email protected] address. I've done so before with myself and it was a breeze, but I think the fact it's a child account linked with our family sharing, has made it buggy.
In settings, I went to Apple Account > Sign-In & Security, then under Email & Phone Numbers, I clicked the new email I wanted to set as the Primary Email. I toggled the switch to on. There's a pop-up that asks if I want to make [email protected] primary, replacing [email protected], and I click 'Make Primary'. Then here's the beginning of the problem, because it then asks me to sign in with an Apple Account. No details, just a generic sign-in page that even uses the old app icons.
I input the apple account details linked with the device, and then there's a pop-up titled, "Ask Parent or Guardian to Sign In." His other trusted devices also receive a sign-in alert and a verification code, which is weird because it does nothing.
It seems nothing I try can get me past this screen. I instead went and signed in with my apple account and I still had the same pop-up. I got the family organiser, (also parent) to sign in and even that couldn't get me past this pop-up.
The only thing I know haven't tried yet that could possibly (but not certainly) be related is disabling Content & Privacy Restrictions, but I'm unable to do so because it asks for a bank credit card for age verification, which I don't have. (Btw, that's stupid. My account's already age verified and it didn't even give me any other verification options.) I'm in Australia, and the government did introduce new laws for minors, so there could be some fault there too.
I really don't know what else to try here y'all. I know its probably a niche task, but any help would be much appreciated. In my experience, this setting is broken for users with a child account.
[Edited by Moderator]
