Apple ID account recovery stuck in a loop and repeating

Your request is being automatically cancelled and that will happen depending on how you started the request"

• If you started account recovery on a device with iOS 17, iPadOS 17, or macOS 27 or later, you can continue to use the device that you used to start account recovery.
• If you started account recovery on the web, turn off all your Apple devices during the account recovery wait.
• If you have another Apple device where you’re already signed in to your Apple Account, you can change your Apple Account password on that device. Your account recovery request will be canceled and you’ll be able to access your account with the new password.
• If you can’t change your password on that device — for example, if you’ve forgotten the passcode — turn it off. Using an Apple device signed in to your account will cancel your account recovery request.

What not to do during the wait

• A few things will interrupt or cancel your recovery request.
• Don't contact Apple Support to try to shorten the wait. They can't shorten the wait. The waiting period is fixed.
• Don't submit another request. Unless you find additional recovery factors, submitting another won't speed up the process and might extend the wait.

Checking the status of your request is done here:

• To check your status, review the confirmation email for your expected completion time or when more information will be available.
• You can also check your status on iforgot.apple.com. Make sure to enter the same information (including the same email address and phone number) that you used to start the request. Otherwise, you might extend the wait period.

If you don't receive the text/phone call after the waiting period in your initial email or viewing the status:

• If you don't receive the text or call, you can go directly to apple.com/recover after the time shown in your confirmation email.

All this is detailed in the relevant Support Article here:

• https://support.apple.com/en-us/118574

You can check your current recovery progress or update your request details directly through the Apple Account Recovery Status Page. 

Apple’s automated account recovery system cannot be manually bypassed or expedited by Apple Support, and customer service agents have no tool to override the waiting period or force an SMS/call to an unverified number. When the process gets stuck or repeats in a loop because a trusted phone number is outdated or texts/calls fail to arrive, the following steps and rules apply: 

Why the Loop Happens

• Restarting the Timer: Submitting a new recovery request, repeatedly trying passwords, or logging into a device tied to the recovery process before the timer finishes will cancel or reset the multi-day countdown. 
• Old vs. New Phone Number: Apple sends the final recovery instructions or automated call/text exclusively to the trusted phone number on file at the time the request was initiated. If you changed your number after losing access without updating it beforehand, the automated system attempts to reach the old number.