ПОМОГИТЕ !!!

I surmise you have been a victim of a common fraud that resulted in the loss of your Apple Account.

Follow these steps:

If you think your Apple Account has been compromised - Apple Support

The following may also be applicable:

Security and your Apple Account - Apple Support

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

Never lend your iPhone, iPad, or Mac to anyone:

What happens after you choose Sign Out But Don't Erase - Apple Support

That scheme is often perpetrated by a stranger claiming an urgent need to contact someone.

May also be relevant, for context:

iPhone 15 Pro Max was blocked as a result of iCloud fraud - Apple Community

This is an excellent User Tip to keep in mind, from lobsterghost1:

Signing Out of Your Apple Account and Into Someone Else's Account Could Have Catastrophic Consequences - Apple Community

Thanks.

If you have reason to believe your Apple Account has in fact been compromised, then the Apple Support document If you think your Apple Account has been compromised - Apple Support explains how to proceed.

However, I am not entirely convinced your Apple Account has in fact been hijacked. If you can log in to this website, then you are definitely using authentic Apple Account credentials. Using those same credentials, verify your personal information is correct by logging in to your Apple Account, here: https://account.apple.com/

If you can successfully do that, then consider the following possibilities.

• The emails are being sent to you by accident,
• The emails are being sent to you by someone whose Apple Account may have been compromised, and is mistakenly using your Apple Account credentials in an effort to regain access to their Apple Account.

If you believe those explanations are applicable then all you can (or should) do is ignore them. Send them to Junk, and they will eventually cease.

A complicating factor is that Apple has not used "security questions" in years. They are no longer useful and are effectively obsolete. However, Apple does maintain this archived Support document that may be worth reviewing: If you forgot the answers to your Apple ID security questions - Apple Support. The fact it is archived means it may not be helpful to you. For example, you can provide correct answers, and it still may not allow you to reset anything.

This old Discussion may be worth reading, but be advised it is long, with an abundance of conflicting and confusing factors:

Someone trying to hack my Apple password using security questions - Apple Community

It does not come to any kind of conclusion but I suspect your circumstances may be similar.

Another potentially relevant Discussion: Unable to Reset Apple Account Security Questions - Apple Community

If you are able to, please post in English, as this is the English language version of this forum site, so that more readers can understand your question, and are possibly able to assist you.

yarik124 wrote (Google translated): HELP!!! My account has been hacked. I can reset the password because I still have access to my email, but I cannot reset the security questions—they are in Chinese. I have no idea what they say or how I’m supposed to answer them. Please help me regain access to the account, or delete it entirely.

1. Your email password doesn’t have to match your Apple Account password, specifically when your email is not from an Apple domain (e.g. @icloud.com). Then these can have (and should have) different passwords. Is that what you meant by ‘I can reset’?
2. Apple advises two-factor authentication for everyone where possible, which is safer and doesn’t rely on security questions. But that’s too late now.
3. If you had not set security questions or set easy ones, then the person or group taking over your account can set new security questions that may be impossible for you to answer according to a needed match in the database.
4. See if you can reset as this article describes: If you forgot the answers to your Apple ID security questions - Apple Support

Hello~ Also in addition…please read this user tip written by *lobsterghost1*…

Signing Out of Your Apple Account and Int… - Apple Community

~Katana-San~

Пароль у меня был другой. И утечка была, но доступ к почте никто не получал. Тот кто взломал поставил свои контрольные вопросы, и сейчас меняет пароль через них. Сброс контрольных вопросов не помогает. Сейчас сделаю скриншот что у меня показывает.

Надеюсь у вас прогрузятся фотографии.

Да , бывает что меня пускает дальше, но там говорится ответить на вопросы , которые были при создании аккаунта. Они на китайском та же. я взял перевод, но ни один из моих прошлых ответов не подошел. Я не знаю как вообще тогда всё это делать.

Я уже посмотрел это. возможно что то не увидел, но на сайте iforgot.apple.com мне не дает сбросить контрольные вопросы, так как мало данных. Я бы уже давно удалил свой аккаунт если бы мог зайти в свой профиль, так как у меня даже нет айфона...

Меня просто бесят вечные сообщения в почту.

Скажите куда мне написать на какую почту, что бы мне удалили аккаунт или хотя бы удалили с почты.