User level: Level 1 (4 points)I have ordered a replacement left AirPod pro and haven’t yet been given a delivery date, need this asap, how do I contact someone to ask when it will be delivered?
Posted on Nov 2, 2026 2:26 AM
User level: Level 4 (2,112 points)Nov 4, 2026 3:43 PM in response to Alex-Owens-95
For a replacement you've already ordered, the quickest way to get a date is through the order or case itself: check the Apple Store app > Account > Orders, or the tracking email Apple sent you, and use the case ID if the replacement came from a support request. If no date is shown, contact Apple directly at https://support.apple.com/contact (choose AirPods, then the order/repair option) and give them the case or order number so they can see the exact status. Chat and callback are usually quicker than email. Community members can't see your order, so please don't post order numbers here.
Originally posted at discussions.apple.com/thread/256387385