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Aditya_Modani
User level: Level 1 (4 points)

Apple Series 10 Watch paint chipping off - Outside warranty

Hi. Apple Series 10 Watch paint is chipping-off. As per Apple customer service I understand that this is a manufacturing defect. The watch was purchased in 2025 and was replaced for the above issue once in February/ March 2026. Within 6 months, the same issue has repeated on the replaced watch. The Apple Service Center and the Customer Support are making me run around and saying as the watch is outside warranty they cannot do anything.


Has someone faced this issue and any thoughts on how I can resolve this? Will appreciate some help. Thanks.

Posted on Nov 2, 2026 1:57 AM

4 replies

marco_box
User level: Level 1 (126 points)

Nov 2, 2026 9:06 AM in response to Aditya_Modani

If you have AppleCare, they should replace it at no extra cost.

Aditya_Modani Author
User level: Level 1 (4 points)

Nov 2, 2026 7:57 AM in response to WheelieNick

Thank you. I am wondering what constitutes “comestic damage”? The way I see this, it seems to be a manufacturing defect. The Apple Support also acknowledged this as “manufacturing defect”.


Any guidance on how to escalate this to the appropriate person at Apple?

WheelieNick
User level: Level 9 (74,110 points)

Nov 2, 2026 7:47 AM in response to Aditya_Modani

IF the watch is outside warranty and it is only cosmetic damage there is not much you can do I am afraid

Originally posted at discussions.apple.com/thread/256387379