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Loren13Still
User level: Level 1 (4 points)

Unable to Cancel Free Trial for CamScanner

Hi, how do i cancel the subscription if it won’t let me? I tried to cancel the free trial of CamScanner, but it won’t let me; it says, “Your Request is temporarily unable to be processed.” Mind you, i already canceled but it didn’t work. I don’t know if it is really temporary or if it’s still gonna stay like that till the free trial ends.


I’m not gonna wait till they renew it. Usually, cancellation works for so many apps, but for CamScanner, it just didn’t work, even though I tried it many times. I have already emailed both Apple and the developer of the app, but still no response. I don’t know whether this is on the developer's part or Apple’s part; but it’s stressing me out.


Has anybody ever faced similar issues and how do we have to sort these things out? Kindly reach out to me cause i need to solve this problem ASAP. It’s bugging me!


Thank You.

Posted on Nov 1, 2026 1:40 PM

3 replies

TheLittles
User level: Level 10 (211,627 points)

Nov 1, 2026 1:48 PM in response to Loren13Still

"Unable to Cancel Free Trial for CamScanner: Hi, how do i cancel the subscription if it won’t let me? I tried to cancel the free trial of CamScanner, but i won’t let me; it says, 'Your Request is temporarily unable to be processed.' Mind you, i already canceled but it didn’t work.[...]"

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Cancelling a Subscriptions:

Go Here: Subscriptions and Billing - Official Apple Support. If you are still having issues, then contact Apple Support.


If not purchased through Apple, then go through the seller.

TheLittles
User level: Level 10 (211,627 points)

Nov 1, 2026 2:03 PM in response to Loren13Still

"Hi, thank you. I have also tried that method relentlessly. However, nothing happened. It just doesn’t work. The page won’t even reload. I have contacted Apple and the developer but they have yet to respond."

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Try Another Device:

You are using an iPhone here. So, use another device - particularly a computer - and then perform this cancellation.

Loren13Still Author
User level: Level 1 (4 points)

Nov 1, 2026 1:55 PM in response to TheLittles

Hi, thank you. I have also tried that method relentlessly. However, nothing happened. It just doesn’t work. The page won’t even reload.


I have contacted Apple and the developer but they have yet to respond.

Originally posted at discussions.apple.com/thread/256387170