User level: Level 1 (4 points)I have and old iphone that is linked to an inactive apple ID account so i can’t log in in order to erase the phone, how to i erase the old iphone without being apple to log in. Find my iphone is also not set up or linked to anything.
[Re-Titled by Moderator]
Original Title: Erasing old iphone
Posted on Nov 1, 2026 11:44 AM
User level: Level 10 (244,490 points)Nov 1, 2026 11:55 AM in response to L0R1F3C5
If Find My (and thus Activation Lock) is not active you just restore it to factory settings: Restore your iOS device to factory settings - Apple Support.
User level: Level 10 (107,674 points)Nov 1, 2026 4:13 PM in response to L0R1F3C5
If you can't sign in you will need a computer to do this
How to reset your iPad and your passcode using your Mac or PC – Apple Support (UK)
Note that this will not remove the Activation Lock so it will still be useless if you don't know the Apple account email and password.
There are two contradictory statements which cannot both be true...
Originally posted at discussions.apple.com/thread/256387112