User level: Level 1 (4 points)my dad received a missed call and voicemail showing as my contact. I didn’t not make the call & the voicemail and call was made from my mums phone. I do not share an Apple ID account with them but they do. Does anyone know how this can happen?
[Re-Titled by Moderator]
Original Title: Caller ID error
Posted on Nov 1, 2026 11:26 AM
User level: Level 10 (105,996 points)Nov 1, 2026 12:09 PM in response to Rory579
That is intended behavior when sharing an Apple Account. Apple recommends that your parents should not do that.
Make sure that each family member has their own Apple Account - Apple Support
User level: Level 10 (244,490 points)Nov 1, 2026 12:05 PM in response to Rory579
Rory579 wrote:
my dad received a missed call and voicemail showing as my contact. I didn’t not make the call & the voicemail and call was made from my mums phone. I do not share an Apple ID account with them but they do. Does anyone know how this can happen?
[Re-Titled by Moderator]
Original Title: Caller ID error
Well, they should not share an Apple ID. It can lead to a whole host of problems, so fix that first: How to “unshare” an Apple ID - Apple Community
User level: Level 10 (244,490 points)Nov 1, 2026 1:16 PM in response to Rory579
Rory579 wrote:
Hi I said I do not share an account with them. I don’t understand how a call from my mum could come through on my dads phone as me
No one said you share and ID with THEM. The share an Apple ID with EACH OTHER, and that is the reason for the symptom you are seeing.
User level: Level 1 (4 points)Nov 1, 2026 12:53 PM in response to Mac Jim ID
Hi I said I do not share an account with them. I don’t understand how a call from my mum could come through on my dads phone as me
Originally posted at discussions.apple.com/thread/256387104