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How do I resolve email issues with multiple accounts on iPhone?

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[Edited by Moderator]

Original Title: Trouble with email

2 replies

Hi there


Please try this


1. Check and Update Passwords

If you recently changed your password on Gmail, Outlook, Yahoo, or another provider, your iPhone needs the updated credentials:


  • Go to Settings > Apps > Mail > Mail Accounts (or Settings > Mail > Accounts on older iOS versions).
  • Tap the specific email account showing the error.
  • Re-enter your password or tap Re-authenticate if prompted.
  • Make sure Mail (and Contacts/Calendar if needed) is toggled On. 


2. Verify Account Settings & Delete/Re-add the Account

If a single account is stuck or corrupted, removing and re-adding it clears out broken cache or handshake tokens:

  • Go to Settings > Apps > Mail > Mail Accounts.
  • Tap the problematic account and select Delete Account (choose Delete from My iPhone).
  • Restart your iPhone.
  • Return to Settings > Apps > Mail > Mail Accounts > Add Account, select your provider, and sign back in. 


Apart from a few very specific places it is not possible to have multiple Apple Accounts on an iPhone. What exact problems are you having?


In Mail if you want to use a different or more than one iCloud or other mail provider account, go to: Settings -> mail -> accounts -> add account -> iCloud


Read this support article for how to add an email account to your iPhone, iPad, or iPod touch - Add an email account to your iPhone or iPad - Apple Support