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Bị trừ tiền 2 lần

Xin chào Apple, tôi bị trừ tiền tận 2 lần ở 1 app ( Meitu) lần đầu ngày 24/10/2026 tôi bị trừ 559.000vnđ ( đã được hoàn trả ), lần thứ 2 ngày 30/10/2026 tôi bị trừ 629.000vnđ ( bị từ chối 2 lần ). Tôi đã báo cáo lỗi ngay khi bị trừ tiền nhưng bị từ chối. Mong nhận được phản hồi và hoàn trả khoản tiền trên sớm nhất có thể.



[Edited by Moderator]

3 replies

Welcome and thank you for reaching out. 🤗


Here at the Apple Support Community, we are volunteers (thoughtful Apple users) who share knowledge in an effort to help others, such as yourself.


We don’t have the power to look into accounts or offer refunds.


Unfortunately, you’ve reached the final stage.


Apple’s decision is final and no one can change their decision or alter the Refund policy.


According to Apple: All Transactions are final. Content prices may change at any time. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple. From time to time, Apple may suspend or cancel payment or refuse a refund request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior that entitles Apple to a corresponding counterclaim.


If you need more help, contact Apple Support directly.


Thank you! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Chào bạn~ Chúng tôi là những thành viên khác trên diễn đàn này. Hãy nhớ rằng việc hoàn tiền không bao giờ được đảm bảo. Bạn hãy liên hệ với Apple theo thông tin bên dưới nhé...


Contact Apple Support - Apple Support


~Katana-San~

Apple is not actively participating on this user to user support forums. If your refund request has been denied, there is nothing that we as fellow Apple users can do in order to get you your refund I am afraid