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Recover Child’s Apple ID

Hi I have family setup on my account but 2 of my child’s Apple IDs I have forgotten the password I also have changed my phone number so cannot receive the verification code it has two factor authentication on and I seem to be getting nowhere I go to ifogot.apple.com and it just says password cannot be changed at this time the Apple IDs are not signed in anywhere so I also cannot get access to the code that way is there anyone that can help. Please. Many thanks in advance. Brian

2 replies

How to reset a child's Apple Account password from your iPhone/iPad:

  1. Open Settings on your (the parent/organizer's) iPhone or iPad.
  2. Tap your name/Apple Account at the top.
  3. Tap Family Sharing.
  4. Tap your child's name.
  5. Tap Apple Account & Password (or Password & Security / Change [Child's Name] Password).
  6. Follow the onscreen instructions and enter your iPhone/iPad device passcode to authorize the reset, then type in the new password for your child's account. 


Hi WheelieNick thank you for the reply I have followed that and it’s come back with this and I don’t have access to the number anymore this seems to be the part where I just cannot go any further