Unexpected double charges for iCloud

The support article "If you see 'apple.com/bill' on your billing statement" explains how you can check your iTunes and App Stores purchase history, cancel subscriptions, and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by family members if you are an organizer of a Family Sharing group, or possibly a second Apple Account you use. The article also provides a specific link for contacting Apple if you cannot trace the source of charges. Click on this link to read this article ➞ https://support.apple.com/HT201382

Other possibilities to consider (not all may apply in your situation):

- Purchases can be made with your account if your Apple Account is compromised (what to do ➞ https://support.apple.com/HT204145 ) or somebody else has access to your device (require purchase password ➞ https://support.apple.com/HT204030 ).

- If you only see a charge in emails or texts that are not official Apple receipts, it is likely phishing attempts ( https://support.apple.com/HT204759 ).

• Do you share a credit or bank card with somebody who may also have a subscription?

- If you are absolutely certain neither you, nor Apple, nor a Family Sharing member can account for a charge and it ONLY appears on a bill for a charge card you alone control, you may have been the victim of card fraud. Contact your financial institution.

If you think you have truly been billed twice for exactly the same item, contact Apple to help you with this. If you use the usual method ("Request a refund for apps or content that you bought from Apple" click on this link --> https://support.apple.com/HT204084 ) to ask for a refund this may result in a cancellation of the service or app and loss of all data associated with it even if you only wanted a refund for the second billing and intended to keep the item.

Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Ref: https://discussions.apple.com/thread/252907988

Double charges are often one pending authorization plus the final charge, which drops off in a few days. Check Settings > [your name] > Subscriptions and your purchase history at reportaproblem.apple.com. If both are real, request a refund there.

Follow the steps here under See your purchase history on your device to view your Purchase history,

https://support.apple.com/en-us/118212?device-type=iphone

If your account is being billed twice for the same subscription, it will be shown there. Otherwise you may see that there is a charge for something that is completely different than a duplicate iCloud subscription.

"Unexpected double charges for iCloud: I am getting charged twice on my bank account for iCloud"

-------

Troubleshooting Getting Double-Charged:

It may take up to 30 days to get a refund. I basically recommend contacting Apple Support, and then have a take with them about this over-the-phone. I've been charged twice(for no more than an iTunes movie), and the only way I was able to fix it was to prove the transaction. I called Apple and screen shared with them what I was seeing, rather than just talk it out. So, when you call Apple Support, screenshare your iPhone wile the camera app is open and speaker phone is on, and hover over the screen, as you get abut troubleshooting this. Let them know what you see. Use my User Tip: Screensharing your iPhone to Converse with Apple Support: - User Tip

Apple Support Contact Us Info:

• Contact Us - Choose Locations
• Proceed from there as Necessary